Covance Senior Manager, Initiative Governance in NC, United States
The Initiative Governance Office (IGO) is the central hub for tracking strategic programs and projects across Covance’s Clinical Development & Commercialization Services (CDCS). Responsibilities include, but are not limited to, portfolio and project-level tracking, including overall status, financial and operational performance tracking, risk identification and mitigation, knowledge management, change control, facilitating best practices and lessons learned sessions, and template/standards development.
The Senior Manager, Initiative Governance position will be office based in Cary, NC.
Function as a Senior Manager, Initiative Governance Office in Business Optimization, working directly with CDCS and other cross-functional operational groups and their leaders.
Responsible for the ongoing support, administration and management of the Initiative Governance Office.
Actively track and report on overall program and project status, including operational and financial performance to plan.
Manage the Initiative Governance Office demand management and intake process to ensure project prioritization is aligned with EPIC Growth Strategy and CDCS Objectives.
Develop tools and templates to support project execution methodology and work with internal project teams on tool/template usage.
Ensure effective cross-functional teamwork among project team members including both internal and external ancillary services.
Serve as primary point of contact for project issue escalation.
Resolve conflicts as needed.
Monitor project schedule and scope to ensure both remain on track.
Proactively engage in both quality assurance and risk management activities to ensure project deliverables are met.
Deliver project status updates to Business Optimization and CDCS Leadership as required.
Present at external and/or internal meetings.
5-7+ years’ experience working in a project management office or as a project/program manager
Excellent planning and organizational skills.
Proven interpersonal skills.
Demonstrated ability to inspire effective teamwork and motivate staff within a matrix system.
Good computer skills with good working knowledge of range of computer programs.
Working knowledge of project management processes.
Working knowledge of time and cost estimate development.
University/college degree – life sciences (preferred), business management, information technology, or finance.
Project Management Professional (PMP) certification.
Process Improvement certification (Lean, Six Sigma).
Minimum of three (3) years supervisory/project management experience.
Minimum of 7 (7) years relevant experience in a pharmaceutical. company/CRO/business services industry.
Create required project plans. Implement and monitor progress against project plans and revise as necessary.
Establish working relationships with project teams which result in superior client satisfaction.
Prepare and deliver presentations in collaboration with relevant departments as required.
Meet financial performance targets for assigned project(s).
Manage and report out on project performance and financial metrics.
Identify individual training needs and assist in the conduct of training and development efforts.
Develop and maintain effective relationships with management team to manage project staff in a matrix environment.
Maintain good working relationships with internal and external clients to ensure opportunity for acquiring additional new business.
Assure all systems, process and their outcomes comply with standards that meet applicable international and national regulations and guidelines, and Covance requirements.
Partner with operational experts to identify learning needs and possible solutions.
Perform other duties as assigned by management.
Demonstrate capabilities that support Covance’s EPIC Growth Strategy and EP3.
Job Number 2018-20462
Job Category Other
Position Type Full-Time
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